A comprehensive monitoring solution designed to continuously supervise ATMs, CDMs, and CRMs. Keep your fleet operating correctly and ensure maximum availability to customers at all times by proactively detecting hardware, network, and cash level issues.
Supervise hardware performance, network links, and device response times in real time.
Detect card reader jams, dispenser faults, printer failures, and safe door warnings instantly.
A fully integrated end-to-end telemetry system that routes ATM health information straight to action.
ATMs send health status information, transaction details, and cash level updates through the ATM switch.
The system validates incoming data and detects issues related to devices, cash levels, and network connectivity.
Detected issues are categorized, assigned to relevant teams, and escalated when unresolved. SMS notifications are sent to support, branch staff, and admins.
Assigned teams receive alerts immediately, enabling faster troubleshooting and minimizing ATM downtime.
We track critical physical hardware modules, network status, and operational cash limits.
Prevent cash-out situations with configurable lower bounds.
Track card intake issues, reader blockages, and errors.
Detect shutter jams, cassette issues, and reject bin capacity.
Monitor journal printers, receipt paper low, or paper out status.
Real-time physical vault access and secure status tracking.
Ensure WAN/LTE connection uptime and ATM switch sync.
Turn raw ATM data streams into business intelligence reports for management and optimization.
Tracks ATM downtime and availability trends across the entire network, making SLA verification seamless.
Analyzes error types, failure frequencies, and affected devices to pinpoint repeat offenders and hardware faults.
Identifies ATMs that frequently experience low cash situations, optimizing cash replenishment schedules.
Monitors alerts, response times, escalations, and staff performance for operational evaluation.
Deliver exceptional self-service banking experiences with minimized operational overhead.
Dramatically increase fleet service availability and uptime, keeping your customers satisfied.
Detect faults before customers do. Immediate alerting reduces mean time to resolution (MTTR) substantially.
Limit unexpected outages and avoid gridlocks caused by unnoticed hardware or communication failures.
Maintain sufficient ATM cash availability, avoiding costly cash-out warnings or excessive replenishment trips.
Automate work delegation and escalation rules, notifying the exact technician or branch staff needed.
Gain continuous oversight of ATM performance, trends, and lifecycle analytics via reporting.